Sales & Customer Service Specialist
Kalamazoo, MI | Full-Time
Do you have a knack for talking to people, helping them find the perfect solution, and making them feel like VIPs? Are you great at juggling schedules and keeping things running smoothly? If so, Clean Vibz Kzoo wants YOU to be our next Sales & Customer Service Specialist!
What You’ll Be Doing:
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Sales First! You'll be chatting with potential clients over the phone, learning about their cleaning needs, and helping them book the best service.
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Scheduling Magic: You’ll coordinate appointments and assign cleaning technicians to ensure everything runs like a well-oiled machine.
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Building Relationships: Clients aren’t just numbers to us. You’ll provide top-notch customer service, check in on satisfaction, and help build lasting connections.
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Problem-Solving Pro: Sometimes things don’t go as planned. You’ll think on your feet and make sure both clients and techs are taken care of.
What We Offer:
Salary: $18-21/hour (depending on experience) with room for growth.
Schedule: Monday to Friday, 8:00 AM - 5:00 PM, with occasional early starts.
Culture: A team-centered environment with a focus on collaboration and employee well-being.
Work-Life Balance: No nights or weekends – your personal time is important to us.
Perks & Benefits: Health insurance, simple IRA matching, and a supportive team that truly cares.
Why Join Clean Vibz Kzoo?
✨ Be part of a company that values people and prioritizes their growth and well-being.
✨ Grow in a supportive environment where your input is valued and encouraged.
✨ Make a real impact—your work directly helps clients enjoy a cleaner, stress-free home.
Requirements:
✔ 2+ years of experience in sales and customer service—you know how to listen, build trust, and close the deal.
✔ Strong phone sales skills with the ability to guide clients toward the right service package.
✔ Experience with scheduling service-based teams (like cleaners, landscapers, or technicians).
✔ Ability to multitask and stay organized while managing multiple client interactions.
✔ Familiarity with CRM software, scheduling tools, and Google Workspace.
✔ Typing speed of at least 45 words per minute.
✔ Availability: Monday through Friday, 8:00 AM - 5:00 PM.
Ready to Apply?
If you're passionate about helping people, love organizing schedules, and want to be part of a team that truly cares, we’d love to hear from you!
Apply today and help us bring Clean Vibz Kzoo’s mission to even more happy homes!
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
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401(k) matching
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Health insurance
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Paid time off
Shift:
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8 hour shift
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Day shift
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No nights
Work Location: In person
By Submitting this application I understand that Clean Vibz Kzoo requires its employees to adhere to the highest standards of business and personal ethics and responsibility.
I further understand and agree that this application is not a contract of employment.
I understand and agree that Clean Vibz Kzoo adhere to a policy of employment at will which means that either I, or the employer, may terminate my employment at any time, or for any reason, consistent with application of state and federal law.
I further understand that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is in a written employment contract naming me and signed by the President of Clean Vibz Kzoo.
I understand that to be employed, I must be lawfully authorized to work in the country I am applying within and must show the employer documents to prove this.
I understand that Clean Vibz Kzoo may investigate my work and personal history and verify the information provided in this application, on related documents or information obtained through other sources and I hereby authorize such investigation.
I authorize all individuals, schools, firms, and businesses named in this application or other documents or interviews, except my current employer if I have so designated in this application, to provide complete and accurate information regarding my relationship with them to Clean Vibz Kzoo.
I further release those individuals, schools, firms and business and Clean Vibz Kzoo from any and all liability for damage for providing or requesting such information.
I certify that all of the information provided in the entire application process including any information provided in addition to this application including, but not limited to, information provided in resumes or interviews is true and correct.
I understand that if there is any falsification or omission, this may lead to Clean Vibz Kzoo’s refusal to hire me or a determination, at any time, that my employment should be terminated.
Clean Vibz Kzoo is an Equal Employment Opportunity Employer and considers all applicants without regard to race, color, religion, gender, national origin, age, marital status, veteran’s status, the presence of a mental, physical or sensory disability, sexual orientation, or any other legally protected status.
Employment shall be based solely on the needs of Clean Vibz Kzoo and the qualifications of the individuals making the application including their ability to fulfill the specific job requirements.